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Privacy PolicyTerms & Conditions
Home / Terms & Conditions

Terms & Conditions

1. Acceptance of Terms

Welcome to FLEXY. These Terms & Conditions apply to your use of the " https://flexygermany.com" website, operated by Flexy, located at Port Saeed, Dubai, United Arab Emirates. By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

2. About FLEXY

FLEXY is a manufacturer and distributor of electronic devices and home appliances, headquartered in Dubai, with operations across the Middle East, Asia and global markets. The Website provides information about our brand, products and services and allows you to contact us with enquiries.

3. Use of the Website

You agree to use the Website only for lawful and appropriate purposes. You must not:

  • misuse the Website or interfere with its normal operation;

  • try to gain unauthorised access to the Website, its servers or related systems;

  • upload or transmit viruses or any harmful code;

  • copy, scrape or reuse Website content without our written permission;

  • provide false or misleading information in the contact or enquiry form.

4. Intellectual Property

All content on the Website, including the FLEXY name, logo, trademarks, product designs, images, text and graphics, belongs to FLEXY or its licensors. You may not copy, reproduce, distribute, modify or use any of it for commercial purposes without our prior written consent.

5. Product Information

We try to keep product descriptions, specifications, images and availability accurate and up to date. However, our products are continuously improved, so information may change without notice. Colours and appearance may vary slightly from the images shown. Information on the Website is for general reference only and is not an offer for sale. Products cannot be purchased directly through the Website.

6. Enquiries and Quotations

Submitting a contact or enquiry form does not create a binding agreement between you and FLEXY. Any quotation, price or product availability we provide in reply is subject to confirmation and may change. Any sale, supply or partnership will exist only under a separate written agreement or order confirmed by FLEXY or its authorised distributor.

7. Distributor and OEM Enquiries

Enquiries about distribution, partnership or OEM/contract manufacturing are reviewed by our team, and we may accept or decline them at our discretion. Submitting an enquiry does not guarantee any business relationship.

8. Warranty and After-Sales Service

FLEXY products come with the warranty stated in the product documentation or provided by the authorised seller. For service requests, please contact us through the Website or reach out to an authorised service centre. The warranty does not cover damage caused by misuse, accidents, unauthorised repairs or normal wear and tear.

9. Third-Party Links

The Website may contain links to third-party websites for your convenience. FLEXY does not control or endorse them and is not responsible for their content or practices.

10. Disclaimer

The Website and its content are provided "as is" and "as available". We do not guarantee that the Website will always be available, uninterrupted, error-free or free from harmful components.

11. Limitation of Liability

To the extent permitted, FLEXY will not be liable for any indirect, incidental or consequential loss or damage arising from your use of, or inability to use, the Website or reliance on its content.

12. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how we collect and use your information.

13. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on this page with a revised effective date. By continuing to use the Website after changes are posted, you accept the updated Terms.

14. Contact Us

If you have any questions about these Terms, please contact us:

FLEXY, PORT SAEED, Dubai, United Arab Emirates Email: [info@flexygermany.com] Phone: [+971 505106810]