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Privacy PolicyTerms & Conditions
Home / Privacy Policy

Privacy Policy

1. Introduction

Welcome to FLEXY. FLEXY is located at PORT SAEED, Dubai, United Arab Emirates. We are committed to protecting your privacy and handling your personal data in line with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and, where relevant, similar laws in other countries where we operate.

2. Information We Collect

Information you provide to us. The Website does not offer user accounts or online purchases. We collect information only when you submit our contact or enquiry form or otherwise get in touch with us:

  • Your name, email address and phone number

  • Your company name and job title (if provided)

  • The content of your message or enquiry

Information collected automatically. When you visit the Website, we collect basic usage and device data such as your IP address, browser type, device type, pages viewed, time spent and referring pages, using cookies and similar technologies.

3. How We Use Your Information

We use your information to:

  • respond to your enquiries and requests;

  • provide product information and customer support;

  • handle distributor, dealer and OEM enquiries;

  • send you updates, if you have agreed to receive them (you can opt out at any time);

  • improve the Website, our products and our services;

  • keep the Website secure and prevent misuse.

4. Cookies

The Website uses cookies to remember your preferences, measure performance and understand how visitors use the site. You can manage or disable cookies through your browser settings, although some features may not work properly if you do.

5. Information Sharing

We do not sell your personal information. We may share it with:

  • Service providers that help us run the Website, such as hosting, analytics and email providers;

  • Group companies and authorised distributors where needed to respond to your enquiry;

  • Authorities or advisers where we are required to do so.

All such parties are expected to protect your information and use it only for the purposes we specify.

6. International Transfers

FLEXY operates globally, including a Research & Development Centre in Germany, so your information may be processed in countries outside the UAE. We take reasonable steps to keep it protected wherever it is handled.

7. Data Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We keep your personal information only for as long as needed for the purposes described in this policy. After that, we delete or anonymise it.

9. Your Rights

You may ask us to:

  • access the personal information we hold about you;

  • correct inaccurate or incomplete information;

  • delete your information;

  • stop or limit certain uses of your information;

  • stop sending you marketing messages.

To make a request, email us at [contact@yourdomain.com] and we will respond within a reasonable time.

10. Children's Privacy

The Website is not intended for children under 18, and we do not knowingly collect their personal information.

11. Third-Party Links

The Website may link to third-party websites. We are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

FLEXY PORT SAEED, Dubai, United Arab Emirates Email: [info@flexygermany.com] Phone: +971 505106810